Happy Fourth of July from The Imperfect Org!

Just a really quick Happy Fourth of July to everyone!  Hopefully, this is a day off for you, a time to regroup from the toils of your organization and the organizational development process as it is for me!

Tomorrow is another day, another opportunity to come back and face all the issues that challenge us and our organization.

So please enjoy today, the 4th of July that so many men and women gave (and are still giving) their lives for this country! That we may have the chance, the freedom to appreciate time with loved ones or even the opportunity to regroup, today by ourselves.

So from everyone here Happy 4th of July!

“Lead your staff to a new organizational culture!” -The Imperfect Org

In this article “Lead your staff to a new organizational culture!” by Marcella Bremer talks about managers acting as leaders in an organizational culture, and turning into transitioning into three different roles as a manager:

  1. Mentor
  2. Facilitator
  3. People-oriented leaders

The article lists various strategies for the manager to follow to become the type of leader that an organization’s employees need. The article also briefly discusses the use of the Clan Culture concept and focus upon the employees by the manager.

How to manage conflict, bridge performance gaps effectively and engaging employees are significant challenges that managers face but creating culture change is even more of a challenge. This article will give the reader, the manager, a starting point to begin this arduous and tasking process.

For more information regarding this topic just click on the link:


“Organizational Development Images and Logos” -the Imperfect Org

I am taking the advice of one of my followers on here who stated that since my blog is brand it should have its own catchphrase or several, something that hooks people in, otherwise it sounds too boring or too clinical.

Honestly, you can look up any school blog site on Industrial Organizational psychology or Organizational Development (O/D) to see clinical opinions or even various business online publications to see the humdrum data and analysis of techniques, procedures, etc. regarding O/D but that is really what I am trying to avoid. So therefore, I am experimenting with logos and PowerPoint, basically making my own logos, and images so that I can liven up my blog a little more.

Please note that these are just the first steps to creating logos, and images for the site, or what I like to call “baby steps” so your feedback is encouraged.

I plan to make the images to the size of desktop wallpaper 1200 x 720 for my own needs and marketing, but I hope to be producing some quality stuff on here. So if there is anything that looks generic or out of space, comment on it in the blog after you read the posting so I can step up the blog’s overall feel for you, my readers.

Organizational Development is all about putting out a product and getting the feedback from the audience it is intended for, and making changes to that products to better suit the needs and desires of the client. In other words, I am by making the logos, etc., I am testing the waters and theories of O/D as best as I can and for all to see.

“Don’t Fall into the Capability Trap: Does your organization work harder or smarter?” -The Imperfect Org

We have reposted this upon our Google plus page recently, however the article “Don’t Fall into the Capability Trap: Does your organization work harder or smarter?” makes one think about the current state of their organization.

As one comment states: “I have been in multiple organizations that have worked harder, instead of working smarter and adjusting or even creating ways to shrink performance gaps within the organization. The organizations I have been a part of would rather layoff first, and then divide (if possible) those tasks left by departing individuals to anyone that is left, in a supervisory role. Most of the time, the supervisors are ill-equipped or ill trained to complete these tasks and then the tasks are given to an outside third party. Once that fails the organization tries to hire additional staff to bring those tasks back to individuals from outside the organization who although are well trained are now being paid less than those who were previously laid off. The refusal of these organizations to work smarter and in turn, do the exact opposite of the five principles listed in the article, is evident and not lost on employees, even to those who do not have a background in Organization Development. This lack of investment creates its a cycle of high employee turnover among the new staff because these new well-trained individuals realize that there are better opportunities elsewhere.”

When developing employees an organization must be careful to not “burnout” or overuse the highly productive employees while trying to balance organizational expectations for a team or department. As the article states the organization must invest in downtimes in all their employees so that employees are not forced to “work harder but smarter”, if this happens you have a probability of a high turnover rate occurring. Of course, no one wants that, but organizations are more likely or prone to implement this type action or process than the strategies listed in this article.

Of course, no one wants that, but organizations are more likely or prone to implement this type action or process than the strategies listed in this article. Although understanding how organizations realistically approach such issues we can use the strategies in the article, to circumvent and come up with effective solutions to these type of problems.

Why Learning & Development is connected to Organizational Development (YouTube video) -The ImperfectOrg

This is a link for a Youtube.com video by David Smith that explains how and why Learning and Development is linked to Organizational Development. The video is moderate in length 12 minutes long but it details the many things that are common in Organizational Development and how it can be integrated into training (Learning And Development).

This author has combined a various group of graphs and diagrams that assist in presenting his view why different models and systems can assist core competencies in an organization.

Here is the video called : “Learning & Development = Organizational Development” please click the link here:

Happy viewing and learning from the Imperfect Org!

“Using Behavior modification methods to increase employee effectiveness”

Managers are almost always aware when their employees treat them as that parent who “nags,” harping about employees low-quality scores or performances. Since this is a common theme among various organizations, managers should understand why they are not getting the workplace results they believe their employees can warrant.

From a Behavior modification standpoint, managers can increase the desired behavior or workplace performance by identifying the gap between the current and preferred performance and behavior. Raymond Miltenberger characterizes in his book “Behavior Modification, Principle and Procedures,” that “Behavior deficit is a desirable target behavior the person wants to increase in frequency, duration, or intensity” (2008, p.5).   For example, a manager and employee may desire to increase the number of quality accounts processed in a day.

“The major goal of behavior modification is to replace undesirable behaviors with acceptable ones. An underlying theme is the belief that how people react to an object or event can be modified by learning”.

By introducing behavior modification in the workplace, managers create new avenues and tools to interject and bypass the undesirable performances and behaviors to get to achievable results.

Set expectations

The lack of well-established expectations are one of the main reason that employees and managers do not see eye to eye.

Waiting until employees make significant errors in performance or behavior is not the time to set an expectation.  Expectations are to be laid out like the foundation for a new home.  Believing that employees will follow the rules just because they know how to perform does not equate to the desired performance and outcome being carried out by the employee.  Before reprimanding employees for not doing what, you expect them to do, please save time and do yourself a favor and make it clear what you desire from your employees.  Hopefully, this will lessen the blowback if that difficult conversation is necessary for future conversations.

Do what you say you will do

As in most situations that include children as well as adults, it is necessary to not only establish expectations but the consequence as well.  Alone, a threat is not an indicator of behavioral changes to come.  Without consequence, change is not eminent.  Until it is applied and felt by an employee, they will consistently perform the behavior that you as a manager will most likely find unacceptable. Now, that is not an instruction to “crack the whip,” but it should encourage you to set consequence along with expectations plainly.

Measure Performance

“No matter your method, the process of behavior modification starts by identifying a behavior you want to increase and the circumstances around it. There must be a measurement of the desired behavior/performance, to receive a clear distinction between what is and is not acceptable.  To obtain measurable results, review and watch the performance for about three weeks before you begin to measure the desirable performance.  Carefully gathering data beforehand that will paint the picture of the type of performance or behavior your employee is rendering, and reveal the sort of behavior or performances that are not acceptable.  Once established, you as well as the employee will have clear indicators of the baseline (where you are starting from) and the progression towards the projected desirable behavior.

Celebrate wins — punish fails through Reinforcement

“A commonly used element of behavior modification is positive reinforcement or a reward system. An example of positive reinforcement is giving a child a hug when she does a good job or providing money for good grades. Negative reinforcement, which takes something away to reinforce good behavior, is also an effective tool to modify habits or other behavior”. An example of negative reinforcement is eliminating an employees’ ability to work from home (they must now come into the office) because of low-quality assurance and performance scores.

Celebrating the wins can come in a package such as an end of the year bonus, through gift cards, adulation, titles, promotions, days off, etc. Whatever it takes to motivate the sort of behavior you desire inside your organization (of course within reason) should be utilized to ensure that other employees recognize the consequence of desirable behavior.


“Behavior modification can also discourage unwanted behavior through punishment, which can also be positive or negative. In this theory, the term positive refers to something added — such as a consequence. An example is placing an employee on a verbal warning for being late to work. “Negative punishment is when something is taken away, such as the removal of video games if chores have not been completed.”

Punishment is not an avenue to berate an employee.  However, the performance that is not up to par needs to be handled successfully to ensure more of the performance and behavior you desire.

Do you want to see more of that performance that you and your organization desire?  Well, begin to teach employees how to gain the attributes that are necessary to be successful through Behavior modification.

Retrieved from http://www.livestrong.com/article/105661-behavior-modification/

Miltenberge, R.G.  (2008). Behavior Modification, Principle and Procedures  4th ed(.). Wadsworth: Belmont CA.



“Positive Psychology” – Reinventing the wheel in your current place of employment.

Clear communication in large organizations is not easy to obtain, but it’s not a lost cause.

Many have felt it at one point and time or another, the disdain for the hierarchy or corporate ladder. To be seen or heard you must climb, obtain a notable title and then bam! You now have the mic.

But what if climbing the corporate ladder does not intrigue you? Or perhaps at one time, it did interest you, but after competing along with many others for that one glorious position, you decided your current position is “really not all that bad.” You may have even questioned, do I need that “upper management” pressure, anxiety, and stress?  Are the label and pay worth it?

Trends indicate that many employees leave an organization much faster than they did in the prior generations. Disgruntled, impatient, position oriented, or just looking for something new, many either change positions within their current organization or leave them all together.  Although that may be the “key to happiness” for some, it is not always a good idea for others.

If you can’t just leave your current position or role for whatever reason perhaps using Positive Psychology and staying right where you are may be a viable solution.

Positive Psychology is the scientific study of the strengths that enable individuals and communities to thrive. The field is founded on the belief that people want to lead meaningful and fulfilling lives, to cultivate what is best within themselves, and to enhance their experiences of love, work, and play”.

There are many ways to cash in on the benefits of your current employment, here are a few tips how:

Bring your education to the current workplace

We live in the day and age of education.  Just about anyone can obtain a degree at any time or any place.  It is almost that simple.  Therefore why not take that degree and put it fast to work, you may be pleasantly surprised. A creative art degree can be utilized in the workplace as well. I have witnessed individuals turn our work environment from dull gray cubicles to representing just about every season and holiday possible.  Something as simple as adding color to the workplace can do wonders with lightening the mood and spirits of staff members.  Therefore do not say, you cannot use that “basket weaving degree,” with a little creativity, you most certainly can!

Expert in your field

Being an expert in your area or field appeals to most people’s pride.  It is one of the main reasons they seek to move up in organizations.  But what about using that expertise and staying right where you are? Understandably enough, some move up for greater pay, but if moving up or pay is not an option, and you cannot leave your current role, why not use that time to become the most valuable and knowledgeable member of your team?  It never hurts to be that “one,” that everyone can go to for consistent, efficient, and accurate practices and information.

Paid Time off (PTO)

Are you a parent that has young children?  Are you single but love to travel?  Do you have an ailing spouse or parent, and thus your time off is valuable?  Well if so, please consider that remaining in your current position may be your best bet at having the necessary time off to achieve whatever your objectives may be.  Leaving your current role may also mean leaving all that time off you have accrued as a result of being with your current company for a length of time, so please think twice before leaving.  You may be gaining more pay, but fewer days off.  The extra time off (even for mental days) may be your best gamble.


Nowadays it is almost impossible to drown out all of the talks that have centered on the “Affordable Care Act.”  There are many in government who would love to replace it.  No matter where you stand on this argument, if you have been employed for some time now, chances are, you have healthcare sponsored by your employer.  Taking off for that self-employment dream may leave you with an inability to manage medically.

Are you on medications that you cannot afford to pay out of pocket?  Are your children or spouse on your insurance and need healthcare benefits as a matter of preventive care?  Please stop to consider that leaving your current employer before transitioning into a new role may leave you out there with nothing.  For many individuals, especially in life or death situations, this is simply not an option.

Yes, you currently have a job!

Excuse my sarcasm (if there is any to my tone), but yes, you have a job.  Many people wish they had a job or they may be picketing for better pay, better insurance, and better hours.  Well if yours is not all that bad, you may just want to stick around a little longer.  Leaving your current job prematurely may result in you being out of work and someone else valuing the benefits you did not realize or comprehend that you had.  Therefore before signing off for what you don’t know, you may want to stick around for that in which you do.


Those who have been at a place of employment for a significant amount of time has a retirement fund or benefits.  Yes, those funds can be transferred to another company. However, it is possible that if your next employer is offering a retirement plan such as a 401K, they may not match as much as your current employer.  Therefore yet again, you could be out of more money because you will have to contribute more money from your paycheck that your current employer matches.  The difference between 2 and 4% adds up, especially if it’s being deducted from your paycheck. Does that defeat the purpose of leaving for you?  Well, it is possible that it can work in the long run.

If all of this sounds like garbage to you, think again.

Focused Meditation can center your thoughts and mind. Something as simple as focused meditation can calm you enough to see the brighter side of things and help you endure a little longer until it is feasible for you to make your move.  So breathe, meditate or whatever else you have to do.  You may find that the situation that you think is bad is not all that bad, once you relax and opt to find the benefits of your current job.

Question to consider:

How can you benefit by using the practice of positive psychology and remaining at your current place of employment?


Gateways-to-Inner-Peace. (2017). Retrieved from http://www.gateways-to-inner-peace.com/focused-meditation.html

Positive Psychology Center. (2017). Retrieved from http://ppc.sas.upenn.edu/