A quick definition of Instructional Design

“What is Instructional design? In short, instructional design is the systematic process by which instructional materials are designed, developed, and delivered. The terms instructional design, instructional technology, learning experience (LX) design, educational technology, curriculum design, and instructional systems design (ISD), are often used interchangeably (Instructional Design Central 2017).”
The University of Michigan has a couple of definitions in different contexts: “Definitions of Instructional Design – University of Michigan” http://www.umich.edu/~ed626/define.html
Reference
Instructional Design Central (2017) Instructional Design Central, LLC Retrieved from: https://www.instructionaldesigncentral.com/whatisinstructionaldesign

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Chicago pictures for blog, public usage

The purpose of this collection is to add some original, non-copyrighted pictures for public use and on this blog. Since the members of The ImperfectOrg have taken these pictures, they have no copyright restrictions to them.
This is the first post.

These are some very simple taken pictures I took while walking around downtown Chicago. I would suggest using them for blog posts discussing corporations (large scale companies), urban centers, work/workers, the city of Chicago, etc., I have used Google Plus to host the collection. No citations need!

Click on the link:

https://plus.google.com/u/0/collection/4zTpTE

Happy Labor day from The Imperfect Org!

Happy Labor day everyone!  Today we celebrate the worker by… getting the day off!!  I hope everyone enjoys this time (if you are off today) with family and/or friends or maybe just hanging out by yourself!

In Organizational Development this would be the time for that transition time from the 3rd to 4th quarter sprint in which we would be analyzing data from special projects and tallying it for corporate consumption in order to gain approval for those projects in the following year.

As we stated before on the Fourth of July:

“Tomorrow is another day, another opportunity to come back and face all the issues that challenge us and our organization.”

Today is the day of the worker, the employee, and an established way to show appreciation to all the contributions given by workers on a daily basis. Something that is still forgotten by many organizations presently, however, we are lucky in The United States that the government was pushed to recognize the employee and create this holiday. Maybe from an Organization Development perspective, we can push organizations that we assist, maybe, to create a “Labor day” of their own, and take a day outside the regular calendar and organizational schedule  to show their employees how much they are appreciated. Good idea?

Well, anyway from everyone at The Imperfect organization… Happy Labor day!

If you want to know more about the true meaning of Labor day where is a site (from the Department of Labor/US government) that explains it more:

September 5th, The First Labor Day-Not just any ordinary day -The Imperfect Org

“The first Labor Day holiday was celebrated on September 5, 1882, in New York City, in accordance with the plans of the Central Labor Union. The Central Labor Union held its second Labor Day a year later, on September 5, 1883” (DOL, 2016, para. 7).

It’s amazing how I took this wonderful holiday that I took for granted for so long as a “recognized day off” for the America worker, for granted. But I never took the time to really take a look at the history behind it.

Well ladies, and gents, I did so. Why? Because I am curious like that, about things like that, especially since we all spend such an enormous amount of our time in the workplace. Whether we like it or not.

I was also so pleasantly surprised to see that my wonderful husband, whose birthday is today shares a piece of this history. Especially since everything about his make-up is in accordance with positive workplace experiences.

“In 1884 the first Monday in September was selected as the holiday, as originally proposed, and the Central Labor Union urged similar organizations in other cities to follow the example of New York and celebrate a “workingmen’s holiday” on that date. The idea spread with the growth of labor organizations, and in 1885 Labor Day was celebrated in many industrial centers of the country” (DOL, 2016, para. 8).
The vital force of labor added materially to the highest standard of living and the greatest production the world has ever known and has brought us closer to the realization of our traditional ideals of economic and political democracy. It is appropriate, therefore, that the nation pay tribute on Labor Day to the creator of so much of the nation’s strength, freedom, and leadership — the American worker (DOL, 2016, para. 11).
https://www.dol.gov/general/laborday/history

 

Happy Fourth of July from The Imperfect Org!

Just a really quick Happy Fourth of July to everyone!  Hopefully, this is a day off for you, a time to regroup from the toils of your organization and the organizational development process as it is for me!

Tomorrow is another day, another opportunity to come back and face all the issues that challenge us and our organization.

So please enjoy today, the 4th of July that so many men and women gave (and are still giving) their lives for this country! That we may have the chance, the freedom to appreciate time with loved ones or even the opportunity to regroup, today by ourselves.

So from everyone here Happy 4th of July!

Happy Memorial Day! As we honor our Veterans …

“Today is the day we put aside to remember fallen heroes and to pray that no heroes will ever have to die for us again. It’s a day of thanks for the valor of others, a day to remember the splendor of America and those of her children who rest in this cemetery and others. It’s a day to be with the family and remember.” (Reagan,1968).

As we honor our veterans on this day, have a happy and safe Memorial Day from the Imperfect Org!

Learn interesting facts and ways we are honoring our veterans by visiting

http://www.cnn.com/2013/05/23/us/memorial-day-fast-facts/

http://www.allabouthistory.org/memorial-day-meaning.htm

There are also many places honoring our veterans by offering free meals. Learn more from http://time.com/money/4794401/free-food-memorial-day-2017/

 

 

“Is a lack of Emotional Intelligence hurting your brand?”

Image Source

Are you losing customers because your employees lack “emotional intelligence”? Are your employees too aggressive, hurting your brand, or driving down your customer volume?

According to Psychology today, Emotional Intelligence is the ability to identify and manage your emotions and respond well to other’s emotions.

It is said to include three skills: emotional awareness; the ability to harness emotions and apply them to tasks like thinking and problem solving; and the ability to manage emotions, which includes regulating your emotions and cheering up or calming down others.

Emotional intelligence is said to begin in the spine.  From the spine, up to the limbic system (the emotional part of our brain) and then to the rational part of our brain.

The communication between your emotional and rational “brains” is the physical source of emotional intelligence. The pathway for emotional intelligence starts in the brain, at the spinal cord. Your primary senses enter here and must travel to the front of your brain before you can think rationally about your experience. However, first they travel through the limbic system, the place where emotions are generated. So, we have an emotional reaction to events before our rational mind is able to engage. Emotional intelligence requires effective communication between the rational and emotional centers of the brain.”

Learned Behavior

Emotional intelligence can be learned.  Once learned, over time the behavior will cause neuron connections that lend itself to habitual behavior.

No doubt employees may join an organization with plenty of emotional intelligence, but over the span of time, with failed policies and decreased morale, employees can completely abandon their emotional intelligence for the need to say or do whatever they please.  Rationalizing their behavior as deserved, by the organization. The limbic part of their brain appears to incite an emotion, and rational does not meet it with a positive response.

When employees reach this state of mind while working in an organization, more than likely, it won’t be long before the change takes place with that employee (for better or worst).

Image Source

Profit-loss--taishaaccountingservices.com.ng-preparation-profit-loss-account

The bottom-line

Either some change will take place and cause the employee to alter their behavior and learn socially appropriate behavior (this is not always the emotional response from the employee).  Or the rage from their emotions can override their rational and what the customer experiences are nothing close to pleasant.  Unfortunately, this can be at the expense of the customer. Many incidents like this have taken place with organizations and have been splattered all over the news.

So the question that now stands is how do companies identify these demoralized employees who are sowing these “death seeds” to the organization. Perhaps there’s a way of revitalizing them instead of throwing them back into the rat race, jaded (just to be recycled as another disgruntled ex-employee).

Bradberry, T. (2014). Emotional Intelligence – EQ. Retrieved from https://www.forbes.com/sites/travisbradberry/2014/01/09/emotional-intelligence/#2527abe71ac0

Retrieved from https://www.washingtonpost.com/local/trafficandcommuting/united-passenger-dragging-incident-more-horrifying-than-when-he-fled-vietnam/2017/04/13/7941ccdc-206f-11e7-be2a-3a1fb24d4671_story.html?utm_term=.beb52e785e8e